Privacy Policy

Last modified: February 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service. It also informs you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words with initial capitalization have meanings defined under the following conditions. The definitions provided apply regardless of whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  • Account: A unique account created for you to access our Service.
  • Company: Refers to T-Gency S.A.S. (referred to as “the Company,” “We,” “Us,” or “Our”).
  • Cookies: Small files placed on your device to store information about your browsing history.
  • Country: Colombia.
  • Device: Any device that can access the Service, such as a computer, cellphone, or tablet.
  • Personal Data: Any information that identifies an individual.
  • Service: Refers to the Website.
  • Service Provider: Third parties processing data on our behalf.
  • Usage Data: Data collected automatically from your interaction with the Service.
  • Website: T-Gency, accessible from https://www.t-gency.com.
  • You: The individual using the Service or the legal entity they represent.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may request personally identifiable information including:

  • Email address
  • First and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Usage Data 

Usage Data is collected automatically when using the Service and may include:

  • Device’s IP address
  • Browser type and version
  • Pages visited and time spent
  • Mobile device information

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor activity and store information. Types of cookies include:

  • Necessary Cookies: Essential for website functionality.

  • Functional Cookies: Remember user preferences.
  • Tracking Cookies: Analyze traffic and optimize features.

To learn more, visit: https://www.allaboutcookies.org.

Use of Your Personal Data

We use personal data to:

  • Provide and maintain our Service.
  • Manage your account and facilitate access.
  • Process payments and business transactions.
  • Communicate updates and marketing information.
  • Comply with legal obligations.

Sharing Your Personal Data

We may share your data:

  • With Service Providers for operational support.
  • For Business Transfers in case of mergers or acquisitions.
  • With Affiliates under common ownership.
  • With Partners for joint promotions.

Retention of Your Personal Data

Personal data is retained as long as necessary for operational, legal, or analytical purposes.

Transfer of Your Personal Data

Data may be transferred to locations with different data protection laws. We ensure compliance with relevant legal standards.

Disclosure of Your Personal Data

We may disclose personal data:

  • For Business Transactions like mergers.
  • To Law Enforcement when legally required.
  • To Protect Rights of users or the public.

Security of Your Personal Data

We implement appropriate measures to secure your data but cannot guarantee absolute security.

Third-Party Services

Our Service may use third-party services like:

Children’s Privacy

We do not collect data from individuals under 13. If we identify such data, it will be deleted.

Links to Other Websites

We are not responsible for the privacy practices of third-party websites linked on our Service.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be communicated via email or on our website.

Contact Us

For questions about this Privacy Policy, you can contact us: